A few days ago, Consumer Reports stated that it could not recommend the iPhone 4 until Apple offered a free fix to address the antenna issues that have plagued the Smartphone since its launch. On Friday, during the iPhone press conference, Apple offered just that. The company said it was prepared to offer free bumpers and refunds for those who have already purchased the latest iPhone through September 30th. In response, Consumer Reports welcomed the move but still refused to recommend the iPhone 4.
A statement by Consumer Reports is as follows:
“Consumer Reports believes Apple’s offer of free cases is a good first step. However, Apple has indicated that this is not a long-term solution, it has guaranteed the offer only through September 30th, and has not extended it unequivocally to customers who bought cases from third-party vendors. We look forward to a long-term fix from Apple. As things currently stand, the iPhone 4 is still not one of our recommended models.”
This puts Consumer Reports on the spot. Not only did Consumer Reports confirm that the Apple bumper alleviates the signal issues with the iPhone 4, but it previously stated that it would recommend the iPhone once Apple offered a free fix for the signal issues. Therefore, in this case Consumer Reports is contradicting itself by refusing to recommend the iPhone 4. Admittedly, the solution is only in effect until September 30th at which point Apple plans to re-evaluate the problem and perhaps come up with a better solution, but the question remains as to why Consumer Reports refuses to recommend the iPhone 4 until then, even after Apple has met all its requirements.