It is times like these that it makes me ashamed to still be an AT&T customer. I try and give them the benefit of the doubt and hope that in the near future things will be fixed, but when charts like these illustrate their total lack of concern it makes me weep.
The infamous “Fake Steve” has made the following statement:
“Go look at their financial statements and open up the Financial Operations and Statistics Summary and look at capital expenditures over the past eight quarters. I’m no math whiz, but it looks like capex has gone down by about 30% over the time period. Scroll down a bit to the Wireless section and check out data revenues — they’re up 80% over the same period.”
Below are some additional images that Gizmodo has put together that further “illustrate” the point.


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Another reason to participate in tomorrows protest.
I’ve mentioned this elsewhere, but over the last day and a half I’ve been dealing with an AT&T engineer that is fast tracking a cell site upgrade (needs access to my agency’s property) and is designing 115 new cell sites for deployment in the first half of 2010 just in my state. It does seem that this has just started back up but it seems to be a sign that they are listening. He mentioned that AT&T needs to respond to the Verizon ads and there is a lot of internal pressure being placed on the engineers. We’ll see but at least in my state, it looks like AT&T is willing to spend some money on adding new cell sites and upgrading older ones.
Thank god I’m in the UK and I’m treated like AT&T customers
Shoulda said NOT treated LOL
Those bastards! I too can’t believe I have stuck with 5|-|!T&T, I should have stuck with T-mobile and just unlocked….FML
AT&T sucks… If those statistics are true, then this is the most deplorable form of customer negligence seen.
However, I doubt they are just pocketing the money. Perhaps they are allocating those profits to something else we are not aware of as yet.
I do not know, but this business practice that is being portrayed here does not make sense considering the present economic climate. There has to be something going on here we just don’t know about to explain this.
If you do not like the options that are available then build a better system yourself. I am so tired of listening to people complain about AT&T. Be happy you have something at all.